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FAQs

I made a mistake with my order. How do I change it?

Please contact us at support@ferlandy.com or any updates as soon as possible. We can update the shipping information as long as the order has not been shipped yet.

How can I track my shipment?

Once your order is shipped, you should receive a shipment confirmation number within 24-72 hours via email, allowing you to track your package. You can use our tracking page to monitor the status of your order.

How long until I receive my package?

Currently, we offer standard free shipping with an estimated delivery time of 6–10 business days for all orders.

How can I get in touch with Ferlandy for support?

For any queries or assistance, don't hesitate to contact our customer support team. You can reach us via email at support@ferlandy.com or by using the Contact page on our website.

OUR VALUES

  • INNOVATION

    We bring an ever-changing collection of the most current designs to market.

  • QUALITY

    We offer products of the highest quality at affordable prices.

  • TRUST

    We provide world class service to ensure joy with every purchase.