Payment Policy

At Ferlandy, we’re committed to making your payment experience seamless, secure, and stress-free.

Below, you’ll find all the essential details about how we handle payments, security, and currencies.

Security of Payment

Your security is our top priority. All payments on our website are processed through secure payment gateways that use advanced encryption technology to protect your sensitive information. We ensure that your financial data remains confidential and is never shared with third parties.

Cost and Currencies

  • All prices displayed on our website are in British Pounds (£).
  • The prices you see are final—there are no hidden fees or unexpected charges. Plus, shipping is always free for UK orders.
  • If you’re using an international card, your bank will handle the conversion to your local currency based on the current exchange rate.

How to Make a Payment

Making a payment at Ferlandy is quick and easy:

  1. Add your favorite product companion to your cart.
  2. Proceed to checkout and enter your shipping information.
  3. Select your preferred payment method:
    • Credit/Debit Cards: VISA, Mastercard, American Express
    • Digital Wallets: Apple Pay
  4. Review your order and confirm your payment.
  5. Once your payment is successful, you’ll receive a confirmation email with your order details.

If you encounter any issues during checkout, please don’t hesitate to contact us at support@ferlandy.com or call us at +447906966283.

Security Measures for Credit Card Payments

We take extra steps to ensure all credit card transactions are safe and secure:

  • SSL Encryption: Our website uses SSL (Secure Socket Layer) technology to encrypt your payment information during the checkout process.
  • PCI Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS) to ensure the highest level of payment security.
  • Fraud Protection: All transactions are monitored for potential fraud, and additional authentication steps may be required to confirm your identity for your safety.

You can shop with confidence at Ferlandy, knowing your payment details are always protected.

If you have any questions or concerns about payments, feel free to reach out to us at support@ferlandy.com. Our friendly team is here to help Monday to Friday, 9:00 AM to 5:00 PM (GMT).